I haven't talked much about the store lately, have I?
I love my job, same as usual. I love my co-workers, same as usual. I love my customers, same as usual.
What has changed is a steady decline in store morale. We have a manager with a serious problem. The district manager has been advised of the issue, which affects virtually every employee in our store, but he only counseled our manager. Nothing else changed.
I'd always thought that I'd keep this job as a second job, work here on the weekend. I just really enjoyed it that much, but lately it has become increasingly stressful, and I know that I won't. I'm a lucky one though. I am graduating next month. I have somewhere else I'll be going.
Yesterday at the store, it happened again. This time, I was the target. It has only happened a few times before. I think I've probably been able to duck most of it because I have been working so few hours due to clinicals. I'm also sort of well known in the community. Not bragging. It's a fact. I write for the newspaper, and people get a kick out of talking to me. I think those two things keep him careful around me. Can't say for sure, but that what I guess.
Yesterday, though, it was my turn to get it, and I got it. He made me so mad that I yelled back at him, and I could tell that he was not expecting that. I went back to the break room, and Pete sat there eating his lunch and reading a book. He looked at me amazed. I wrote down the corporate number. I left the store, and I was mad. Oh, man...I. Was. Mad.
Driving home, I thought about it. Everyone is fearful of losing their jobs, and that threat has been made out loud. More than once. In this economy, jobs are hard to come by. I know that I am leaving. My future with the company is...well...that I don't have a future.
Everyone else, though? They're in it for the long haul. This is what I know about my team. They are good people and they are hard workers. We have a good team.
I made that decision. I called in my complaint to corporate. I went above the district manager's head. I filed a complaint. At the end of the conversation, the interviewer said, "What do you want to see happen here?" I told him that I want to see someone from corporate come out and speak with the employees, to get the full scope of the problem, and that I wanted to see the situation addressed.
Afterwards, I called the assistant manager to tell him that I'd filed a complaint, since I mentioned his name in the report. He was thrilled, and hopeful that finally, FINALLY, the situation will be addressed. He tells me that everyone has been discussing doing what I did, but no one wanted to be the first to do it.
I'll be heading off soon. I'll be in a new line of work. I'll be doing a new job that I love. But I'm hopeful that I have given my co-workers a good-bye present, one that will make a difference.
I guess this is where the rubber hits the road. The ethics that the company talks about all the time? They either have them, or they don't. At least now, my coworkers will know for sure.