Today, unbelievably, I had a bad day at work. I worked from 9 until 6:30. It was busy, which I like, but there were lots of strange events happening. A fellow was upset with us because the propane stove he got from us 'was a piece of crap'. Turned out, he had it hooked up to leased gas. His story? 'The darn thing shoots a flame across the living room and goes out.' Dear heavens. Lucky he didn't burn his house down. Dave finally managed to convince the fellow he needed to buy a gas heater. (That Dave. He's a silver tongued devil...) I think that I am a gracious person, but I forgot to thank someone today. I said, "Have a great day." But I did not say thank you. Didn't even realized I'd done it until he jumped all over my behind. I apologized, but he didn't want none of that. He was not happy. I felt terrible, because really, I pay attention to that. I usually say, "Thanks a lot for your business. We really appreciate you stopping by." Another guy came in to buy some washers and bolts. They are sold by weight. When I entered the weights, the man interpreted the weights as the prices, and couldn't understand why .45 and .83 equaled $2.81. I explained that the .45 and the .83 were weights not prices. He was flipping mad. "You just give me a receipt," he snarled. "Sure," I said. I answered the phone and a customer yelled at me because the RV antifreeze was no longer on sale. "It's almost a dollar a gallon more," he yelled. "I know," I said. "The 2 for $7 price was a sale price. That was last month." He yelled about the price. I had a line. "Sir," I said, "I'm sorry. That sale is over. The price is $4.49," and he swore he'd never come into our store again.
It wasn't all awful, I suppose. An elderly couple came in, he with a cane, hobbling. As they headed out, I said, "We didn't have what you needed?" and the man said a little disgustedly, "I wanted a mattock. You don't have them." I was a little confused. "Yeah, we do. Well, at least we did... Let me go take a look." The man hobbled along telling me, 'I asked that man at the desk, and he said that you used to have them, but now you don't.' I honestly could not imagine that we'd sold out of something like that. I went over to the rack, and pulled one out. He looked and said, "By golly, there it is!" amazed. He'd looked over in the yard and garden tools, but it was over in the aisle with all the wood handling tools, the axes and go-devils and the like. Whoever he talked with must not have understood what he was asking for when he asked for a mattock. So we headed up to the cash register. They were both impressed as heck that I knew what he was talking about as soon as he said 'mattock'. Even as I toted the thing up to the counter, I wondered to myself, "Now how did I know that word?" But I did. As soon as he said the word, I knew what it was. I also remembered exactly where they were. Isn't that wierd?